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Everyone Needs a GSD Day

By Life

Time is Precious. Free stock photo from Harry Sandhu found on Negativespce.co

It’s Thursday night. My son is fast asleep. My wife and I are full from a delicious dinner. I feel totally relaxed, satisfied with a good day of work behind me, and ready for a strong close to the week tomorrow. I feel this way because Thursdays are my Get $#!t Done Days. And I did just that.

I have a recurring appointment in my calendar that blocks out every Thursday from 8:00 AM to 6:00 PM. I will take one in-person appointment, usually lunch—though today it was coffee—and that’s it. Otherwise, I don’t take any meetings, phone calls, or other appointments. I don’t schedule anything except time to stand at my desk and get. shit. done.

It takes more than just blocking off the time, though. Believe me, it is all too easy to simply accept calendar invites, or schedule meetings over top of the blocked time. I’ll admit to breaking my rule on occasion. Soon one call leads to two, two to three, and before I know it, my morning is gone in a blur of phone & video calls. By then it’s just another day, and I’m scrambling to stay ahead of the ever-mounting tide of work.

Respecting the blocked-off time is just as, if not more, important than blocking it.

With a full day of uninterrupted work ahead of me, it’s the perfect opportunity to tackle the things that require more than 20 minutes of attention. For example, today I spent one and a half hours working on a document for a big project. I was able to get into a flow state with my writing and analysis. If I was trying to hack at this throughout any other day, in between meetings, and in 20 to 40 minute chunks, it would have taken three times as long. Instead, I knew I had my GSD Day, so I kept a scratch pad of notes throughout the week and dove in deep today.

It felt great to knock out something important but not urgent.

Time-blocking is not revolutionary. You’ve probably heard it mentioned in one productivity course or another. I first learned it when I was starting out in sales at Robert Half Technology in 2004, and continue to practice it today. When things get crazy in the startup community, and my team is feeling overwhelmed, we talk about time blocking to ensure the work is getting done, and we’re staying sane.

I have other time blocks, too. Monday’s are my phone call days. I try to pack every single call into Monday; I’ve had many Monday’s with double-digit calls scheduled. Wednesday afternoons I block off to work from home so my wife can go to a yoga class she loves. I sit on the floor with our five-month-old son with my laptop open ready to hand him teething toys. But Thursday are the most important for my work and my sanity.

If you are in a job that pulls you in a lot of directions, schedule a GSD Day. Start time blocking to help yourself get ahead of the tide, and feel better about the quality of your work.

A Grandmother’s Advice for Startups: You Never Know Unless You Ask

By Life

Originally posted on the SoftLayer Blog on April 17, 2015.

Today my grandmother turns 95. She’s in amazing shape for someone who’s nearly a century old. She drives herself around, does her own grocery shopping, and still goes to the beauty parlor every other week to get her hair set.

Growing up less than a mile from her and my granddad, we spent a lot of time with them over the years. Of all of the support, comfort, and wisdom they imparted to me over that time, one piece of advice from my grandmother has stood the test of time. No matter where I was in the world, or what I was doing, it has been relevant and helpful. That advice is:

You never know ‘til you ask.

Simple and powerful, it has guided me throughout my life. Here are some ways you can put this to work for you.

Ask for the Introduction
Whether you’re fundraising, hiring, selling, or just looking for feedback, you need to expand your network to reach the right people. The best way to do this is through strategic introductions. In theCatalyst program, making connections is part of our offering to companies. Introductions are such a regular part of my work in the startup community. In my experience, people want to help other people, so as long as you’re not taking advantage of it, ask for introductions. You’re likely to get a nice warm introduction, which can lead to a meeting.

Ask for the Meeting
Now that you have that introduction, ask for a meeting with a purpose in mind. Even if you don’t have an introduction, many people in the startup world are approachable with a cold email.

Guy Kawasaki, former chief evangelist for Apple, and author of 13 books including The Art of the Start 2.0, wrote a fantastic post, “The Effective Emailer,” on how to craft that all-important message with your ask.

Another great take on the email ask is from venture capitalist Brad Feld, “If You Want a Response, Ask Specific Questions.” This post offers advice on how not to approach someone. The title of the post says it all, if you want a response, ask a specific question.

Ask for the Sale
Many startup founders don’t have sales experience and so often miss this incredibly simple, yet incredibly important part of sales: asking for the sale. Even in mass-market B2C businesses, you’ll be surprised how easy and effective it is to ask people to sign up. Your first sales will be high-touch and likely require a big time investment from your team. But all of that work will go to waste if you don’t say, “Will you sign up to be our customer?” And if the answer is a no, then ask, “What are the next steps for working with you?”

Empower Yourself
It’s empowering to ask for something that you want. This is the heart of my grandmother’s advice. She is and has always been an empowered woman. I believe a big part of that came from not being afraid to ask for what she wanted. As long as you’re polite and respectful in your approach, step up and ask.

The opposite of this is to meekly watch the world go by. If you do not ask, it will sweep you away on other people’s directions. This is the path to failure as an entrepreneur.

The way to empower yourself in this world starts with asking for what you want. Whether it’s something as simple as asking for a special order at a restaurant or as big as asking for an investment, make that ask. After all, you’ll never know unless you ask.

The Power of Family & Friends at a Wedding

By Life

Juli and Rich Wedding cheers

On June 22 Juliana Joy Glader and I got married in front of our family and loved ones. To say it was amazing, incredible, awesome, and absolutely magnificent just doesn’t cut it. In fact, there aren’t enough adjectives in the world to describe the power of the emotions  I felt that day. Read More

Bliss?

By Life

I was asked to do a talk for Christian Macy’s birthday celebration, “The Alchemy of Finding Your Bliss.” I agreed, because I’m generally an agreeable guy, and then wondered what the heck I was going to talk about. What follows is a slightly NSFW talk (dropping f-bombs) about why I shouldn’t be giving you advice and why you shouldn’t listen to it anyway. Enjoy! Read More

Last night, I was scared

By Life

I'm a Survivor

Have you ever ignored something that needed to be done, but that stood a chance–however infinitesimal–of showing results that would be really, really bad. And so, because of your fear, you avoided it? Yeah. I’ve been doing that.

Finally, I committed to follow through with some medical tests I’d been putting off. I scheduled them for today, and, in anticipation of them, I was scared.

Logically, I have few reasons to be scared: I’m in excellent health, and I don’t have any unusual symptoms. However, I did go through all of these tests once before. The results then were not good.

In 1997 I was in my last semester as senior in college, and occasionally  experienced tremendous chest pain. It was so bad at times that I taught myself pain management meditation techniques to deal with it. I was convinced it was just stress. Finally, three days after commencement (I was still up at school getting the last nine credits I needed to earn my diploma)  I took myself to the hospital. I went through a few tests and was told to come back the next day.

Like the good, responsible, upstanding young man I was, I went back. I spent the entire day in the hospital, and at the end of the day, exhausted from non-stop tests, prodding, and lack of food, someone finally broke the news to me:  cancer.

Cancer

I had cancer. I was 22 years old, in great shape, and fearless. I was convinced I could do anything. The way I looked at it, I’d go back to Pittsburgh on the weekends for chemo–only a 3.5 hour drive–then back up to St. Bonaventure to finish my classes, get my diploma, and get on with my life. Fearless maybe, but definitely stupid, or at least ignorant to what lay ahead. Little did I know what I was in for with surgeries, transfusions, and chemo.

I’ll never forget the advice my oncologist gave me. It went something like this: “we’re going to kick the crap out of you with drugs, you just have to take it. That’s it. Just get through it.”

Certainly he was more sensitive than that, but in my mind, that’s what his advice amounted to that day. I did take it. I never, ever, not for a single day, hour, minute, or second did I ever take my eyes off the prize. I was going to beat cancer, and use the time to network to get my dream job on Wall Street in New York.

Spoiler Alert: I did.

Being with my fear

Through it all, the one thing I did not allow myself to feel was fear. Sure, there were moments of self-pity, extreme illness, and anger. But I never allowed in fear. It was contrary to my mission: eyes on the prize, at any cost. (Some days I wish–I beg–for that determination again. But I digress.)

Fast forward nearly 16 years when a new primary care physician suggests a some basic blood work, just to see where things are for me, and my tumor markers come back really high. We talk about it, it’s probably “normal” for me, but why take chances, so he lines up a battery of tests. I know these tests all too well: more blood work, examinations, ultrasound, and CT scan (with contrast). It’s what I went through before.

And here I am the night before thinking what if, what if, WHAT IF. And I’m scaring the crap out of myself. I’m 37 years old. I’m single. No kids. No legacy. And with a list of “things to do before I die” that’s even longer now than it was when I started it at 20.

What have I done with my life? Is this why I’m scared? Am I scared to die, or am I scared to die not having accomplished the greatness I set out to achieve?

Unlike the 22-year-old me, I allowed myself to sit with the fear. Unlike Muad’Dib, I did not let it pass through me, but I didn’t let it obliterate me either. I sat with it. I felt it. I owned it.

Sitting in the CT scanner brought back a flood of memories, too. I’ll be honest, that was the most scared I’d been in years. I allowed myself to feel afraid in that moment–not fear of the machine like some lousy Luddite, but of what would happen if these tests came back like the same ones of 16 years ago. In that moment, as the unnatural warmth of the contrast dye coursed through my veins, it was my fear manifest. I felt it boil in me. I owned it. I mastered it. And then I became it.

And for the first time in a long time. I felt alive. Very, very alive.

Pending

The tests are pending. The blood work came back as expected: tumor markers are high, but according to my doctors circa 1997, that’s to be expected. I’ll get the results of the scan next week, and if logic has anything to do with, they’ll come back just fine.

While my test results are pending, so is the rest of my life. The results will have a definite outcome. And now, so will my life.